Petfinder Support FAQs


Petfinder FAQs

Don’t forget to first check out the Petfinder Site Status Page to see if any issues you are experiencing are currently being worked on.


What are you having trouble with?

I’m having trouble logging in.
I need to make a change to our organization’s or user’s info or access.
I’m having trouble working with our pet list in the admin area.
I’m having trouble with pet searches.
I need to print a list of or view statistics about our pets.
I need help adding or editing our pet’s details.
I’m having trouble with our pet/organization info on another site.
I need help editing or adding something to our homepage.
I’m having a different problem.


I’m having trouble logging in.


I need to make a change to our organization’s or user’s info or access.


I’m having trouble working with our pet list in the admin area.


I’m having trouble with pet searches.


I’m having a different problem.


I need to print a list of or view statistics about our pets.


I need help adding or editing our pet’s details.


I’m having trouble with our pet or organization info on another site.


I need help editing or adding something to our homepage.


If you did not find the answer to your question here, be sure to check the complete Help Pages .

Can’t find what you need here or have questions? Contact Us