Daily Archives: November 29, 2013

  • Nov 29 , 2013

    Petfinder Pro Blog

    Engaging Adopters with Open Questions

    Asking open questions during pre-adoption counseling is a conversation technique that encourages engagement. An open question is a question that does not have a “correct” answer and encourages the respondent to start a dialogue with the counselor. The potential adopters are required to reflect upon their knowledge and experiences to answer the questions, and think about situations they may not …