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Help
Questions about Petfinder Pro technology and programs?
Last Updated October 4, 2023

Learn how to get the most out of Petfinder Pro and find answers to your most asked questions in our Help Center created just for you!

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Contact Us
Find help fast when you need it
Most answers to program and technical questions can be found in our Help Guides. We’re here to help, so if you don’t see the info you need, get in touch.

Go to help.petfinder.com/...

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Manual User Quick Start Guide
Get a head start on your Petfinder Pro account
Do you load pet listings manually? Our condensed Quick Start Guide shows you how to get started fast. Learn tips on making great pet listings, using your dashboard, updating photos, sharing pets on social media, and more.

Go to help.petfinder.com/...

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Import User Quick Start Guide
Jump start your Petfinder Pro account
Are you integrating your account with your shelter management software? Our condensed Quick Start Guide helps you power up your account quickly. Get tips on creating great pet listings, using your dashboard, reviewing your imports, sharing pets on social media, and more.

Go to help.petfinder.com/...

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Shelter Software Guide
Jump start your Petfinder account
Are you interested in integrating shelter management software to automatically update your pet lists?  Learn more about the benefits of automatic import, how to get started and integrations with shelter management software.

Go to help.petfinder.com/...

orange tabby cat being introduced to dog
Comprehensive User Guide
Get the most out of your Pet Finder Pro account
Step by step, this comprehensive guide takes you through the processes of loading, editing, and managing your listings, using your dashboard, viewing reports, activating social media, and more. Plus, get tips for creating great pet listings that get results.

Go to help.petfinder.com/...