Are you with a shelter or rescue group?
If you’re attempting to log into your group account at https://pro.petfinder.com/ , note that you still need to have an account associated with your email address, even if you already have a group account. Please register for an account using your email address at https://www.petfinder.com/user/register
You can then log into the group account at https://pro.petfinder.com/ using the email address and password you just created, as long as you’re listed as a “contact” for the group.
If you have a account associated with your email address already and still need password assistance, you can use the “reset password” tool below.
For more information, please visit our Help Pages.
If your shelter or rescue has not yet joined Petfinder.com, please visit our registration page.