Sponsor A Pet FAQ

 

1.  What is the Sponsor A Pet program, and how will help it my organization?

The Sponsor A Pet program encourages the community to help homeless pets by sponsoring their shelter and care until the day they find a forever home.  When someone has found a homeless pet that has touched their heart but they are unable to provide that pet their forever home this program gives them the avenue to help. Even a small contribution can give a homeless pet the chance that they deserve.

2. When will I receive my Sponsor A Pet donations?

The Sponsor A Pet donations will be sent in the form of a check directly to your organization.  Donations will be collected by the Petfinder Foundation and distributed once a quarter, approximately 15 days after the end of each quarter.  To ensure that the Petfinder Foundation has your proper mailing address, please keep your records updated.  You can update your organization information here: http://sap.petfinderfoundation.com/

 3. How will I receive my Sponsor A Pet donations?

Your Sponsor A Pet donations will be collected by the Petfinder Foundation.  Once a quarter your donations will be sent in check form directly to your organization to the address on file.  You can update your organization information here: http://sap.petfinderfoundation.com/

4. Is there a fee for this service?

The Petfinder Foundation foundation retains a 10% administration fee. It will be deducted from your donations before they are sent to your organization.

5. I am a current user of Sponsor A Pet. How do I log into my account?

As a current participant in the Sponsor A Pet program, you can log into your account here: http://sap.petfinderfoundation.com/ All your organization information can be updated once you have logged into you account.

6. How do I become a participant in the Sponsor A Pet program?

If you would like your organization to participate in the Sponsor A Pet program, please visit http://sap.petfinderfoundation.com/.  If you have questions about enrolling in the program, please contact the Petfinder Foundation at foundation@petfinder.com.

7. How can I access my organization’s donation history?

Once you log into the Sponsor A Pet system, you will be able view your organization’s donation history.  Simply log in and click the “My Donations” button at the top of the screen.  You will be able to view the current quarter’s donations as well as donations from the previous quarters.

8. Will I receive the donor’s information?

It is up to the donor if they wish to share their information.  If they choose to share their information, it will be found on your organization’s donation history, as well as on the automatic thank-you note that the Petfinder Foundation sends to the donor and copies your organization on.

9. Where can I learn more about the Sponsor A Pet program, including terms and agreements?

To learn more about the Sponsor A Pet program, please visit (link to SAP landing page). Here you can learn about the benefits of participating in the program as well as review the terms and agreements. For questions, please contact the Petfinder Foundation directly at foundation@petfinder.com.

10. My organization currently participates in the Sponsor A Pet program, but I do not know my log-in. 

If your organization is currently enrolled in the Sponsor A Pet program and you do not know your log-in, please contact the Petfinder Foundation at foundation@petfinder.com.

11. I signed up, now what?

Once you submit your Sponsor A Pet application, the Petfinder Foundation will receive a notification.  The Petfinder Foundation will review your application and be in touch with your organization within one week to get any further needed information or approve your organization for the program.

12. Will the donor receive a thank-you note?

When a donor makes a donation to your organization through the Sponsor A Pet program, they will automatically be sent a thank-you letter from the Petfinder Foundation including your organization’s name. We will copy your organization on this communication. It is a nice gesture for your organization to send a more personal letter directly to the donor, too.