Tag Archives: Pro Account Tech Help

  • Help

    Bulk Changes: Select a Group Of Pets and Update

    SELECTING  MULTIPLE PET LISTINGS BULK STATUS UPDATES Selecting multiple pets from the All Pets menu allows you to make Bulk Updates to their status all at once. BEFORE YOU BEGIN You can select multiple pets to make a single change to their status. You can only select a group of pets that belongs to the same status grouping of active …

  • Help

    Dashboard Settings: Contacts, Permissions, and Organization Information

    * Features in this section are limited to those with administrative-level access ADMINISTRATOR ROLE MANAGE PUBLIC ORGANIZATION INFORMATION SET USER PERMISSIONS SHARE ORGANIZATION & PET DATA As an administrator, you have the ability to control account Settings. Administrators can: Grant other staff members and volunteers Dashboard access and have the option to send email invitations to use your organization’s Dashboard. …

  • Help

    Getting Started: Introduction to the Pro Dashboard

    The Petfinder Pro Dashboard allows you to post adoptable pets to Petfinder and share them on social media, all from within your account. Though there are many features that will help increase your pets’ visibility, ease the adoption process, and save you time, this page will give you an overview of the fundamentals: logging in, posting a pet, and a …

  • Help

    Getting Started: Log In & Connect to the Pro Dashboard

    HOW IT WORKS SIGN IN SIGN UP ACCESSING MULTIPLE ACCOUNTS TROUBLESHOOTING HOW IT WORKS Once you’re signed in, the Petfinder Pro Dashboard  allows you to view your group’s Petfinder admin account (now called a Dashboard) or multiple accounts (Dashboards) if you work with more than one shelter or rescue group. Each shelter or rescue group’s Petfinder Pro Dashboard account is shared, …

  • Help

    Managing Pet Listings: View, Edit and Update

    SEARCH, SORT & FILTER PET LISTINGS VIEW A PET’S PROFILE & HISTORY UPDATING A PET’S STATUS SELECTING A GROUP OF PETS The All Pets menu shows all active pet listings (pets with a status of Adoptable, Adoption Pending, Hold or Found).  Use the filters to view pets of all statuses (such as Adopted, Other or Draft).  Or, you can simply click …

  • Petfinder Member Hompage editor

    Help

    Managing Your Petfinder Homepage

    Managing Your Petfinder Home Page Welcome to your new Petfinder home page! While your Petfinder home page has a fresh new look, all of your previous home page information can found in the Home Page Editor option inside of your organization’s account. Please note that the Home Page Editor is now in a read-only format for you to copy/paste and …

  • Help

    New Pet Listings: Add, Edit and Delete a Pet

    CREATE A PET LISTING SAVE A PET LISTING EDIT A PET LISTING POST A PET ON PETFINDER POSTING ADOPTABLE TRANSPORT PETS DELETE A PET LISTING BEFORE YOU BEGIN Pet listings are managed in the Pet Listing menu by clicking All Pets. When you add a pet listing, you can enter everything you’d like potential adopters to know about each pet: …

  • Help

    Pet Listings Templates: Create and Use Templates

    USING TEMPLATES ADDING A TEMPLATE MANAGING TEMPLATES Templates can save you time when creating your pet listings. If you often place similar pet types, you may find the templates feature helpful.  Just make sure each of your pets is represented in a unique light so they stand out among the others. BEFORE YOU BEGIN Templates are managed under the All Templates …

  • Help

    Photos & Videos: Upload, Edit, and Delete

    ABOUT PHOTOS & VIDEOS ADD PHOTOS ADD A VIDEO EDIT A PHOTO SET A PET’S PRIMARY PHOTO DELETE PHOTOS & VIDEOS On Petfinder there are several options for using photos and videos to promote your pets and your organization to the public. In any of these areas, you can add photos and video when you first start, or you can …

  • Help

    Sharing Pets: Social, Linking, and Pet Search Results

    WAYS TO SHARE YOUR PETS SHARE PETS ON SOCIAL SHARE PETS WITH DIRECT LINKS SHARE PETS WITH PETFINDER API Sharing pet listings can be a powerful tool to help further promote your adoptable pets. Without leaving the Petfinder Pro Dashboard, you can share a specific pet with a specific person, or share pets widely on a social network. You can …